Policies

Practice Coverage

Dr. Schroeder uses a confidential voice-mail system that only she can access. You may reach her by calling (916) 454-1013 and leaving a message at any time. When in town, she checks for messages several times a day and makes every attempt to return your call within 48 hours. Phone calls to blocked numbers are not returned until she is in her office. Because of the nature of Dr Schroeder's practice, she is not available for after-hours or weekend phone calls.

When Dr. Schroeder is out of her office for extended periods of time, a message on her voice mail and in an auto-reply e-mail will inform you of her absence. She does not have another doctor cover for her practice when she is out of town.

E-mail Communication

You may contact Dr. Schroeder by e-mail at . She is the only person who can access your e-mails. She makes every attempt to return your messages within 48 hours when in town. Please indicate the main objective of your e-mail in the subject line. Do not use e-mail to communicate about urgent or emergency situations; call the phone number above, or 911 when appropriate.

Please be aware that despite security precautions, e-mail privacy has limitations.

Confidentiality

The doctor-patient relationship is very important to Dr. Schroeder and is strictly confidential unless you give explicit consent in writing to release your personal information. Information may also be released when required by a legal subpoena or by California state law (such as when there is a reasonable suspicion of child, dependent, or elder abuse, or when a person presents a danger of violence to themself or others).

To minimize the risk to your privacy, Dr. Schroeder does not do electronic billing, keep electronic medical records, or use fax communication for any patient information.

In compliance with federal and state laws regarding identify theft, you will be asked to show your photo ID with your current address at the time of your first appointment.

For complete information about your medical privacy, please review the information below: